Refund policy

Refund Policy

At Kaleidoscopy.store, we want you to be completely satisfied with your purchase. If you are not happy with your order, please read our refund policy below.

Returns

We accept returns within 30 days of the delivery date. Items must be unused, in their original packaging, and in the same condition as received.

How to Request a Refund

To initiate a return or refund, please contact us at support@Kaleidoscopy.store with:

  • Your order number
  • The reason for the return
  • Photos of the item (if damaged or defective)

Refund Process

Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Refundable Items

  • Items returned after 30 days
  • Items that are used, damaged by the customer, or missing original packaging
  • Sale or clearance items (unless defective)

Exchanges

If you received a defective or incorrect item, we will gladly exchange it at no extra cost. Please contact us at support@Kaleidoscopy.store.

Contact Us

If you have any questions about our refund policy, please email us at support@Kaleidoscopy.store.