Shipping policy

Shipping Details

At Kaleidoscopy.store, we strive to get your order to you as quickly and safely as possible. Please read the shipping information below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods and Estimated Delivery Times

Destination Estimated Delivery Time
Australia (Domestic) 3–7 business days
International 7–21 business days

Delivery times are estimates and may vary due to carrier delays, customs clearance, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for orders over a certain amount — check our homepage for current promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.

Customs and Duties (International Orders)

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@Kaleidoscopy.store and we will work with you to resolve the issue.

Contact Us

If you have any shipping-related questions, please reach out to us at support@Kaleidoscopy.store.